Shop AUTHENTIC lifestyle products at reasonable prices

Shipping and Returns

SHIPPING

CarloPacific.com ships from US to US, Canada and Philippines. We also have our distribution warehouse in the Philippines.

US

    USPS & FedEx

  • We ship via USPS for all orders with the exception of heavy bulk packages. For orders above 5 lbs., we will ship via FedEx.
  • Standard delivery to US addresses is 5-7 days.
  • Shipping is FREE to contiguous US.

Canada

    USPS & FedEx

  • We ship via USPS for all orders with the exception of heavy bulk packages. For orders above 5 lbs., we will ship via FedEx.
  • Standard delivery to Canadian addresses is 7-14 days.
  • USPS First Class International
    • $10.95 – 0-2 lbs.
    • $19.95 – 2-4 lbs.
  • USPS Priority International – $24.95

Philippines

    eSHIPD2D.com

  • We ship via eSHIIPd2d.com for all orders.
    • For orders shipping from our Philippines distribution warehouse:
      • Standard delivery to Metro Manila & Greater Manila addresses is 2-3 days.
      • Standard delivery to non-Metro Manila addresses is 5-8 days.
    • For order shipping from our US warehouse:
      • Standard delivery to Metro Manila & Greater Manila addresses is 8-12 days.
      • Standard delivery to non-Metro Manila addresses 11-17 days.
    • For bulk orders:
      • Standard delivery time nationwide is 45-50 days.
    • Shipping cost for single-listing orders per delivery address:
      • Metro Manila – FREE SHIPPING
      • Luzon – P49.00
      • Visayas/Mindanao – P99.00
    • Shipping cost for bulk-listing orders per delivery address:
      • Metro Manila – FREE SHIPPING
      • Luzon – P149.00
      • Visayas/Mindanao – P249.00

There are certain products which will not be available for purchase and delivery to specific countries.

RETURNS, REFUNDS & EXCHANGES

We accept returns, refunds, or exchanges for products received with defect or damage.

US & Canada

   Only within 30 days upon receipt of your order.

Philippines

    Only within 7 days upon receipt of your order.

Products should be in its original condition when purchased and must not be used. Send us an email at orders@carlopacific.com of the description of your problem and attach pictures of the damaged or defective product. If by any chance you received the wrong product, email us at orders@carlopacific.com and we will send you the right product as soon as we can! Sale items are non- refundable and non-returnable.

Need Help?

Send us an email at help@carlopacific.com