Shop AUTHENTIC lifestyle products at reasonable prices

Shipping and Returns

SHIPPING & RETURNS

 

 

For products in our Philippine warehouse, our standard delivery time is 2-3 days to a Metro Manila address. Add 3-5 days (to the 8-12 days) to a non-Metro Manila address.

 

For products in our US warehouse, our standard delivery time is 8-12 days to a Metro Manila address. Add 3-5 days (to the 8-12 days) to a non-Metro Manila address. Your products are sourced globally to ensure it being 100% authentic and because of this, some products may take longer to be delivered.

 

For bulk orders, delivery time is 45-50 days. Thank you for your patience and understanding.

 

We accept returns, refunds, or exchanges for products received with defect or damage only within 7 days upon receipt of your order. Products should be in its original condition when purchased and must not be used. Send us an email at orders@carlopacific.com of the description of your problem and attach pictures of the damaged or defective product. If by any chance you received the wrong product, email us at orders@carlopacific.com and we will send you the right product as soon as we can! Sale items are non- refundable and non-returnable.